FAQ

Charges for local monthly service are billed one month in advance. Charges for long

distance calls are based on actual use up to the date your bill is prepared. Charges for

installing or changing your monthly service usually appear on the first bill after your

order is completed.

 

A. The bill is due upon receipt and becomes delinquent on the 15th of each month.

 

A. A disconnect will occur unless the check is replaced promptly with cash or a

cashier’s check. A returned check fee will be charged the following month, along

with the amount of the check.

 

A. If you can’t pay your bill by the due date, please call the Dobson Telephone

business office. We may be able to make payment arrangements with you.

 

A. All delinquent charges must be paid before service can be reconnected. You also

must pay a charge to have the service restored and your credit will have to be

reestablished. As a result, advance payment and a deposit may be required.

 

A. A return envelope is included with each monthly bill. If the return envelope is not

available, address payments to Dobson Telephone Company, P.O. Box 268940,

Oklahoma City, OK 73126-8932 or McLoud Division, P.O. Box 268932, Oklahoma City, OK 73126. Please return the first page of the bill with your payment and note your telephone number on the check.

 

A. Yes. Please bring the first page of your bill to the following NEW LOCATIONS to pay in person:

Security State Bank - 402 Broadway, Cheyenne, OK 73628

Country Boy Market - 20941 S.E. 29th Street, Harrah, OK 73045

 

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Residential - Business