FAQ

About Your Bill

Charges for local monthly service are billed one month in advance. Charges for long
distance calls are based on actual use up to the date your bill is prepared. Charges for
installing or changing your monthly service usually appear on the first bill after your
order is completed.
 
Q. When is my bill due?
A. The bill is due upon receipt and becomes delinquent on the 15th of each month.
 
Q. What happens if I pay my bill with a check my bank will not honor?
A. A disconnect will occur unless the check is replaced promptly with cash or a
cashier’s check. A returned check fee will be charged the following month, along
with the amount of the check.
 
Q. What happens if I can’t pay my bill on time?
A. If you can’t pay your bill by the due date, please call the Dobson Telephone
business office. We may be able to make payment arrangements with you.
 
Q. How can I get service restored if it has been disconnected for nonpayment?
A. All delinquent charges must be paid before service can be reconnected. You also
must pay a charge to have the service restored and your credit will have to be
reestablished. As a result, advance payment and a deposit may be required.
 
Q. How do I pay my bill?
A. A return envelope is included with each monthly bill. If the return envelope is not
available, address payments to Dobson Telephone Company, P.O. Box 268940,
Oklahoma City, OK 73126-8932 or McLoud Division, P.O. Box 268932, Oklahoma City, OK 73126. Please return the first page of the bill with your payment and note your telephone number on the check.
 
Q. May I pay my bill in person?
A. Yes. Please bring the first page of your bill to the following NEW LOCATION to pay in person:
Country Boy Market - 20941 S.E. 29th Street, Harrah, OK 73045
 
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